web analytics

Last week, I spend 3 days in Amsterdam at the Nedstat Headquarters to be sitestat certificated. I was send by Netprofiler to be trained in the use of Sitestat as part of the Professional Partnership Program.

Day one

Day one started off with a presentation from Fred Ven Der Wuff, the VP sales, about the history of Nedstat, the current state of the Sitestat software, the benefits for its users, the distributions strategies and the goals of the recently created partnership program.  read more ...

Yesterday, I had the pleasure to attend a workshop organized by netprofiler, the market leader in web analytics in the Netherlands. The session about Tealeaf, a tool to improve online customer experience was particularly impressive.

Tealeaf captures and plays back all customer interactions with your life website. It allows you to see all issues and troubles visitors are experiencing. Each individual session can be identified and played back.  read more ...